At BayBreeze Appliance Solutions, we prioritize the privacy and protection of your personal information. This Privacy Policy outlines how we collect, use, share, and protect your information when you visit our website or contact us for service, ensuring compliance with U.S. privacy laws.

By using our website and services, you agree to the collection and use of information in accordance with this policy. We do not process transactions or store credit card information, and the website serves primarily as an informational resource.

Information We Collect

When you submit a call request form or contact us, we collect personal information that may include your name, phone number, and email address. This information is used to respond to your inquiries and provide services.

In addition to personal information, we may collect non-personal browsing data through cookies or web beacons to enhance user experience and improve site functionality. This data is typically aggregated and used for analytical purposes.

Use of Information

Your personal information is used strictly for service-related purposes, including scheduling repairs, responding to service inquiries, and improving customer service. By submitting your information, you grant us and our trusted partners permission to contact you via phone, email, or text.

Information Sharing

We may share your information with trusted partners as necessary for operational and service-related purposes. These partners are bound by confidentiality obligations and are only permitted to use your information as directed by BayBreeze Appliance Solutions.

Your Rights

You waive your right to initiate legal action beyond direct negotiation concerning disputes related to the use of our website or services. In any claims, our maximum liability is limited to $100. Furthermore, each party involved in a dispute is responsible for their own legal fees and expenses.

Cookies and Analytics

Our website uses cookies and web beacons to collect non-personal browsing data. This information is used to analyze trends, administer the site, track user movements, and gather demographic information. You can choose to disable cookies through your browser settings; however, this may affect site functionality.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes to the policy will be posted on this page, and we encourage you to review it periodically to stay informed about how we are protecting your information.

Opt-Out

If you wish to opt out of communications or data processing, or if you have any questions about our Privacy Policy, please contact us at (415) 251-5650. We will process your request as soon as reasonably practicable.